Privacy Policy

SHADOW DISTRICT ("we", "us", "our") respects your privacy and is committed to protecting the personal data we collect when you use our website at miravel.shop. This Privacy Policy explains what data we process, the legal basis for processing, how long we keep it, and your rights under GDPR and other applicable laws.

• Account & order data: name, email, phone, delivery address, order history.
• Payment data: processed by our payment provider; we do not store full card numbers.
• Technical data: IP address, browser type, device, language, anonymized analytics.
• Cookies & similar technologies: see our Cookie Policy.

We use personal data to fulfil orders, manage your account, provide customer support, comply with legal obligations, prevent fraud, and — only with your consent — send marketing communications and place non-essential cookies.

• Performance of a contract — to process orders and deliveries.
• Consent — for marketing, analytics and non-essential cookies.
• Legitimate interest — for fraud prevention and service improvement.
• Legal obligation — for accounting and tax records.

We share data only with providers that help us run the service: payment processors, delivery carriers, customer-support tools, hosting, and analytics. They process data on our instructions under written agreements.

Where data leaves the EEA / UK we rely on Standard Contractual Clauses or other approved safeguards.

We retain order data for the period required by tax law (typically up to 10 years). Account data is kept while your account is active and deleted on request, subject to legal retention.

You may request access, correction, deletion, restriction, portability or objection. To exercise any of these rights, email support@shadow-district.shop. You may also lodge a complaint with your local supervisory authority.

Our service is not directed at children under 16, and we do not knowingly collect their data.

We will post any updates to this page and revise the "last updated" date above.

SHADOW DISTRICT — support@shadow-district.shop